Technology: Language Quality Solutions
Are language quality issues delaying your product launches?
In today’s connected world, customers demand that the products they purchase be in their native language. Global companies need to ensure a consistently high level of translation quality to meet their globalization targets, but how is language quality being measured and controlled?
Manufacturers of medical devices have to comply with rigorous ISO risk management or Healthcare QA standards. Pharmaceutical products are subject to a growing range of government regulations. Industrial manufacturers need to deliver technical documentation according to specific quality levels and tight deadlines – or perhaps face heavy fines and litigation. Software products need to be rapidly customized for different languages while ensuring brand integrity.
In short, these companies need a way to achieve accurate, consistent translations to help them meet deadlines, support compliance, save money on rework and get their products to market ahead of the competition.
A personalized, metrics-based approach to translation quality
To address the challenges of ensuring translation quality, Tek Language Quality Solutions provides companies with a customized, three -step approach.
Step 1: Analyze quality issues
Tek LOCSquad team of Solutions Development Managers, Multilingual Language Leads and Linguistic Engineers analyze your situation, including existing linguistic assets, and provide the QA metrics, language workflow and tools needed to resolve specific language issues. These managers can perform both quantitative and qualitative analyses, so the appropriate actions can be planned and scheduled.
Step 2: The right solution for your needs
To address the challenges of ensuring translation quality, the Tek LOCSquad works closely with you to help select and tailor these solutions according to your project needs.
Step 3: Solutions delivery using innovative tools, processes and technologies
Backed by QA metrics and tools described below, Tek’s solutions and services are delivered via the OneWorld Platform.
Maximize Return on Linguistic Assets
Linguistic Engineering Ensures Quality & Accuracy
Tek's unique approach to Linguistic Engineering (LE) allows customers to maximize reuse and leverage of all linguistic assets by bringing them together in one location. Tek's exclusive portfolio of modules and tools include:
- Language Quality Checker - An automated linguistic checker that accelerates Tek’s Language Quality Assurance process by performing automated language checks, such as glossary adherence, spelling, punctuation and other language tasks and providing statistical reports to measure translation quality and translator performance. This process follows the LISA QA Model criteria and metrics to constantly measure quality to help you meet compliance requirements, support your needs and resolve quality disputes based on agreed-upon criteria.
- Language Assets Module – A central warehouse of project translation memories, glossaries, special instructions and style guides easily viewed online. Since the information can be securely accessed anytime from anywhere in the world, it leads to improved consistency, fewer queries, and faster turnaround times.
- Validation Management Service – Customer translation validation cycles needed for local regulatory compliance can often delay project completion. To save time, Tek has developed this module to deliver its Collaborative Validation Management Service. Subject matter experts can be brought on board to speed up quality approvals. Validation Summary BI reports are available for customers to track spending, and Certificates of Accuracy can be stored and approved online.
- Translation Memory Batcher - Automates text analysis and evaluation tasks performed using Translation Memory tools to speed up the preparation of quotations and files for translation, to avoid any project kick-off delays. This tool enables us to deliver on line quotations quickly via OneWorld and provide translation memory savings with every quote.
Unique advantages with Tek’s Language Quality Solutions
Now you can enjoy a unique set of capabilities:
- Shared access to language assets on-line for fewer queries and faster turnaround times.
- Support for fast, accurate and efficient changes to terminology.
- An effective solution for long delays to project completion caused by time-consuming Translation Validation cycles.
- Consulting support and solutions provided by Tek LOCSquad professionals.
- Business intelligence for informed globalization decisions.
